Q&A Content
Common questions only need to be answered once and for all, saving your company’s resources and your users’ time.
Web-Based Articles
Bring all of your company’s information and materials online, allowing users to access content on any device from anywhere.
Document & File Library
Share your organization's files and documents with relevant staff, allowing them to easily access the latest versions available.
Private or Public Systems
Your knowledge base can be set to be shared privately within an organization, publicly to support customers, or a hybrid of both.
Manage Your Users
Identify role-based permissions for users to give them the appropriate permissions to view, create, or manage your content.
Organize Your Teams
Identify the user groups, teams or departments you support, and the content that they’ll have access to.
Responsive Design
Users can browse content effectively on any device
Moderation Tools
Appropriate staff ensures content shared is reliable and up to date.
Customize
Reskin the interface to fit your own brand’s online presence
Insights & Analytics
Identify high-value content that your users are demanding.
Integrate
Use our widgets and API to seamlessly integrate your content
Single Sign-On
A seamless login experience for your users.
Excellence in Service & Support
Answerbase has been committed for more than 12 years to providing great technology that produces measurable business value, partnered with unparalleled customer support.
We appreciate your excellent service and consider Answerbase an invaluable tool for our company.